theLAB Studio Terms and Conditions

HOURGLASS HOLDINGS PTY LTD t/a REDfusion Studios

Filming and Photography Prohibited Content

The following types of content are strictly prohibited in all filming and photography activities conducted by REDfusion Studios for the Client. By using our Services, you agree to be bound by these Terms.

  • Lewd or Suggestive Content: Any material that is sexually explicit or suggestive in nature, including nudity, partial nudity, or any act or pose intended to arouse the viewer.
  • Offensive Content: Material, including language, that is considered offensive, discriminatory, threatening, harmful or hateful towards any individual or group based on race, religion, ethnicity, gender, sexual orientation, disability or any other protected characteristic.
  • Illegal Activities: Any content that promotes illegal activities.
  • Adults Only Content: Material that is intended for adults only and is not suitable for a general audience.
  • Intellectual Property Rights: Any content that infringes on Intellectual Property Rights.

REDfusion Studios reserves the right to refuse to provide services for any content that, in our discernment, is deemed to be in breach of these Terms.

OpenLAB Sessions Rescheduling and Cancellation

Where an OpenLAB Session cannot go ahead for any reason, REDfusion Studios will work with clients as much as possible to find an alternative arrangement that suits both parties. This may still result in the booking fee being only partially refunded or not at all in the case of a cancellation, or a further fee payable in the case of rescheduling.

The following terms and conditions apply should a client reschedule an OpenLAB Session:

  • Any requests to reschedule received up to 48 hours prior to the session will retain 100% of the booking fee as credit against the new scheduled date.
  • Any rescheduling requests received less than 48 hours prior to the session will incur an additional booking fee of 50% of the original amount.

The following terms and conditions apply should a client cancel an OpenLAB Session:

  • Any cancellation requests received up to 48 hours prior to the session will receive a refund of 50% of the booking fee.
  • Any cancellation requests received less than 48 hours prior to the session will forfeit the booking fee in entirety.